You’ll also need a credit card, and you'll have to be willing to authorize WMATA to automatically charge this card on a recurring basis. Download the SmarTrip® app to pay for Metro and other public transit services in the Washington, DC area. Register your new SmarTrip ® card to protect both your personal funds and you transit benefit. SmarTrip® for Seniors. Please provide the following information to create your account * Required Field. SmarTrip® for Seniors. If you plan on signing up for your employer’s transit benefit program, you’ll need to register your card to enroll. I didn’t use my card before March 18, and when I did, I had to… Metro officially launched the feature today following a successful pilot program that included 150,000 customers. I Cannot Remember My User Name Or Password. SmartBenefits allows you to set aside pre-tax dollars from your paycheck and apply it to your WMATA SmarTrip card to pay for work-related commuting expenses including Metrorail, Metrobus, and Metro parking. Contact SmarTrip for more details on Auto Reload. Don't have an account? Auto Reload. Registering your SmarTrip card with WMATA is the best way to avoid losing money if your card goes missing. Forgot your username or password? Security. This page is for use by government and social agencies that wish to register smart cards (either SmarTrip® or CharmCard®) on behalf of their clients without creating an online card account. SmarTrip® Q&A. SmarTrip cards can hold up to $300, and can be set up to reload automatically. However -- and this is where I want you to tell me if I'm wrong -- the lowest the website will let you set your auto-reload amount is $20. Security. To continue the transition away from paper farecards, starting October 1, Metro is lowering the price of SmarTrip cards from $5 to $2, and will be available for purchase at SmarTrip vending machines and Metro commuter stores. From the WMATA press release: If a SmarTrip® card does not have enough value to pay for the trip, the faregate will not open and the customer will be directed to an Exitfare machine. Deals and Discounts. Metrorail and Metrobus SmarTrip See above Commuter Direct (a ticket by mail service) Order online through commuterdirect.com and pass(es) you have ordered will be shipped to you. These include “Auto Reload” features that automatically add cash every time Card balances drop below $10, a lowered price of $2 per Card and new SmarTrip dispensers in Metro locations. Step 1: – Log in to your SmarTrip® account and select your card. All trips made with a SmarTrip card, with the exception of bus transfers and passes, are charged as individual one-way fares. WMATA has also launched the new SmarTrip app in the App Store. The WMATA offers to let you set an auto-reload amount for your SmarTrip account. SmarTrip® Q&A. SmarTrip cards cost $2.00 and can be purchased online, at Metro stations, sales offices, commuter stores. Wmata.com Auto Reload allows customers to set a SmarTrip® to automatically renew passes that are close to expiration and/or add Stored Value when the balance is low. (Note: Exitfare machines accept cash/coins only.) The SmarTrip® card can be purchased here and can be used interchangeably throughout Washington, Baltimore and the surrounding region. User Name / Email. Fare value is stored on the card, and fares are automatically deducted each time you ride. About Auto Reload | WMATA. Auto Reload is available for the following products: Stored Value; 7-Day Unlimited Pass Deals and Discounts. Cards are available for $10 or $30, and come loaded with $8 or $28 respectively. Both Metro D.C. and The Phillips Collection are pleased with the Van Gogh collaboration. To add value or a pass to an existing SmarTrip® card or CharmCard®, Log In or Create a New Account. SmarTrip® is a convenient way to pay transit fares using a rechargeable plastic farecard with an embedded computer chip. Vending Machines Vending machines are located in all stations. ; To enroll (PDF) you can either complete the form or by logging into your WMATA account using the organization code i.e.W4Ru5E6y; To make a change to your monthly amount or benefit category, login to WMATA and … In the app, Metro riders can add funds, check balances, set up Auto Reload, and even manage SmartBenefits from their employer. (You should really do this anyway in case your card is lost or stolen). I forgot my password. Deals and Discounts. Auto Reload. What’s going on is one of the unfortunate consequences of the 1990s-era faregate systems WMATA is still using. You may add up to $300 in stored value on a SmarTrip® card, or better yet set it up for auto reload so you have one less thing to worry about during your day. Auto Reload. AD. Use your SmarTrip card immediately by adding money to your card at any Metro fare card machine or the WMATA website. You can register your SmarTrip® card to protect its balance. [25] WMATA allowed customers to load a seven-day unlimited Metrorail pass to their SmarTrip cards in April 2012. Auto Reload. Step 3: – Choose which pass you would like to add to your card. SmarTrip® Q&A. Purchasing SmarTrip. Auto-reload can only be managed through the SmarTrip app. Washington Metropolitan Area Transit Authority: Fares. A Metro rider, Barbara, wrote in to Unsuck DC Metro about a problem where she added funds to SmarTrip online but then still couldn’t go through a faregate. Create a New Account. Metro says riders will be able to auto-reload at least $10 onto their SmarTrip cards as backup, in case their trip exceeds the established price. If your SmarTrip card is lost, damaged or stolen, you must notify WMATA by calling the SmarTrip Hotline at 1-888-762-7874. OLD SmartTrip Card Number: 0 In order to Register/Add a SmarTrip® or CharmCard® to your account you must log in to your account below, and click on "Add SmarTrip® Card". Account Information. Create a New Account. Log In. To complement SmarTrip in Apple Wallet, Metro has also launched the new SmarTrip app in the App Store. Bulk Card Registration. SmarTrip® Q&A. I had added funds online on March 4. Need assistance? Auto Reload. Create Account. We will investigate the issue with your transit balance on your Apple Watch. Should you have any questions, … SmarTrip has a feature called Auto Reload, which would spare you that Exitfare hassle by automatically adding value to the card when it drops below $10. Please call our Customer Relations team at 202-637-1328 and provide your SmarTrip card number. User Name: Password: log in. You can choose to add the pass or Add & Set Up Auto Reload. Use Your SmarTrip Card and Make Changes to Monthly Amount. You may add up to $300 in stored value on a SmarTrip® card, or better yet set it up for auto reload so you have one less thing to worry about during your day. You must take two actions if you lose your SmarTrip ® card. SmarTrip® for Seniors. *DC Circulator is now FREE indefinitely. Auto Reload ensures that customers will never have to worry about reloading a SmarTrip again. Please read the Payment Agreement document carefully. AD. By registering a card, you can report if it gets lost or stolen, plus you can reload money online and sign up for auto reload. In theory, you can set the amount left on the card, below which the reload triggers, and the amount to add to the card. Our SmarTrip team would be happy to assist you with troubleshooting and managing your auto-reload. WMATA did launch SmarTrip's online reload feature in September 2011. SmarTrip® for Seniors. Step 2: – On the View Card Summary page, select Add Pass/Set Up Auto Reload. Call 1-888-762-7874 or email smartrip@wmata.com to cancel your card and request a new one. SmarTrip® Store. I forgot my user name. In order to use auto reload, you need to register your SmarTrip through the WMATA website. SmarTrip® for Seniors. Here's what's new at WMATA: SmarTrip Card Price Change. Card registration protects the balance on the card if the card is lost or stolen. It must be exactly 10 digits and the first digit cannot be a 1. -MG 4. You can register your SmarTrip® card to protect its balance. Payment Agreement. Deals and Discounts. In a year of disappointment, we have some hopeful news for 2020: you can finally use your iPhone and Apple Watch as your SmarTrip card when riding the Metro. To complete the transfer of pre-tax benefits, you must purchase a replacement card from WMATA or the FSSC and register it with WMATA. First Name: Middle Initial: Last Name: Suffix: Company Name: Date of Birth: Please provide at least one phone number *. SmarTrip® and SmartBenefits® are programs of the Washington Metropolitan Area Transit Authority (WMATA).. SmarTrip® Card. Step 4: – Select Shopping Cart From the customer perspective, SmarTrip’s success can be credited to the convenience of the card in terms of transaction speed, durability, reload capability, and ease of replacement if the card is lost, stolen, or damaged. [5] All trips made with a SmarTrip card, with the exception of bus transfers and passes, are charged as individual one-way fares. Deals and Discounts. The Washington Metro Area Transit Authority will transfer your benefit to a new card, less the new card fee. TRANSIT INFORMATION; REPORT ISSUES; WMATA INFORMATION; TRAVEL INFORMATION 202.637.7000 TTY … WMATA did launch SmarTrip's online reload feature in September 2011. Log In. WMATA allowed customers to load a seven-day unlimited Metrorail pass to their SmarTrip cards in April 2012. Submit. *DC Circulator is now FREE indefinitely. Adding Passes on your SmarTrip® card. SmarTrip & SmartBenefits. SmarTrip® Q&A. Account Creation Completed. The SmarTrip card is a permanent, rechargeable card used to pay Metrorail and local bus system fares, according to WMATA. The SmarTrip Online Reload feature makes it more convenient for riders to manage their SmarTrip card balances and avoid lines at fare machines. You may elect payroll deductions in increments of $10 with a minimum of $40 up to the current maximum per month of $270 Transit and $120 Metro Parking. Select the option that best describes your situation: I forgot my user name and password. Cancel. That's our goal!